Deutsch für Call Center

With our vast experience in teaching the German language and with our usage of scientific and international standard methodologies, we have designed the ÄDK for Call Centers Program.

The Call Centre field in Egypt has been a highly demanded market for candidates and companies alike, both in Egypt and in Germany. With this in mind, we have developed our program to accommodate the needs of the market and provide companies with linguistic services that develop all aspects of the German language for candidates.

ÄDK for Call Centers:

We receive many applicants everyday from students and graduates who would like to qualify and work in German Call Centers. Unfortunately, upon testing those candidates , many of them do not qualify linguistically for such positions, even though they submit “language certificates” of their level completion.

With thousands of applicant applying for Call Centres, we have decided to develop our ÄDK for Call Centers program to help Call Centre companies reach their objectives and ensure top and professional performance:

  • Accurate and detailed Placement level examination to know exact details and metrics of the candidate’s linguistic level. Such tests are conducted with latest technologies and computer systems, handled by our internationally certified examiners.
  • Joint cooperation with Call Centre companies to elevate the performance and German language level of their employees to achieve better quality scores and results.
  • Tailored proposals for Call Centre companies to assess and evaluate the needs of the company and developing potential candidates up until B2 and C1 levels.
  • Supervising ÄDK Candidates  who have completed their language courses with us and who have been hired from Call Centre companies. An accurate supervision will be done post their hiring to ensure they are on track for the right metrics.
  • Qualifying candidates not only from a linguistic front but also a cultural one, ensuring the candidate is aware of the German culture and its sensitivities, which facilitates effective communication and guarantees better results.